From the article:
The construction industry operates in defined phases. Projects move from planning to design, procurement to construction, and finally to closeout. Each stage has contractual milestones, budget checkpoints, and measurable deliverables. When substantial completion is achieved, the project is declared finished.
For facility teams, that milestone represents the starting line.
Facilities are managed across decades, rather than in phases. The individuals responsible for maintaining public buildings inherit every system selection, material choice, and cost decision long after the project team has transitioned to the next assignment. While project teams often measure success by adherence to schedule and construction budget, facilities leaders measure success by durability, performance stability, and total cost of ownership.
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